For some businesses, a local installation of telephony system with tailored functionalities and integrations is critical to ensure optimal processes and efficiency in everyday life. The emergency solution is a cloud-based back-up telephone service. The service has an interface that easily enables quick activation and re-routing of telephony when the core telephony system is unavailable. The contingency solution is designed to ensure the availability of core functionality in a cost-effective way for companies that provide time-critical services. All the solutions are tailored to the customer's needs when ordering, this ensures that the customer's core functions are immediately available when activated.
Each business must prepare emergency communication plans and must be prepared to deal with adverse events and, on the basis of the comprehensive risk and vulnerability analysis, prepare an overall contingency plan. The ability of a business to communicate during a crisis is crucial for controlling the situation.
Don't need a new switchboard solution, but want an extra full cloud-based customer center to back up if something unexpected happens? Our solution ensures access to modern technology for telephony and good communication. The solution is implemented as a service and can be scaled up or down according to business size and needs.
On Call Services
Today's society is increasingly experiencing extreme events / crises that unfortunately often also include people and their relatives, so in order for society to meet and help them in the best possible way, it is important that the telephone storm is not part of the crisis, but a smooth treatment of those who are hurting. For us, it is important that the support system that helps have the tools in place and can use the resources needed to help those affected, so we focus a lot on how the support system works and the organization around it is tailored to their needs.
Notify of fire hazard
Notify of extreme weather
Notice of staffing / resources
Notify of accidents
Notify if need to boil water
Rescuers - People in affected areas
Notify of acute pollution
Notify of events
Alert people who are in affected areas
It's about people
Open communication channels
Overview of the number of inquiries, queues and agents